Health and Safety Code §464.010

(a) A person, including treatment facility personnel, who believes that a client's physical or mental health or welfare has been, is, or will be adversely affected by abuse or neglect caused by any person shall report the facts underlying that belief to the department. This requirement is in addition to the requirements prescribed by Chapter 261 , Family Code, and Chapter 48 , Human Resources Code. (b) The executive commissioner shall prescribe procedures for the investigation of reports under Subsection (a) and for coordination with law enforcement agencies or other agencies. (c) An individual who in good faith reports to the department under this section is immune from civil or criminal liability based on the report. That immunity extends to participation in a judicial proceeding resulting from the report but does not extend to an individual who caused the abuse or neglect. (d) The department may request the attorney general's office to file a petition for temporary care and protection of a client of a residential treatment facility if it appears that immediate removal of the client is necessary to prevent further abuse. (e) All records made by the department during its investigation of alleged abuse or neglect are confidential and may not be released except that the release may be made: (1) on court order; (2) on written request and consent of the person under investigation or that person's authorized attorney; or (3) as provided by Section 464.011 .